My payment confirmation and/or booking voucher haven’t arrived by email. What should I do?

In rare instances, it is possible that your email server or software may mistake our emails for spam and not deliver them. If you feel that you should have received a communication from us, but have not, please email or call our Customer Service Center. Remember that you can always login to the « Your Bookings » page (using your email address and password) to view, share and print your booking voucher.

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